LONG’S NORTHWEST HITCH | About Us

 

Long’s Northwest Hitch was founded in 1984 by Northwest Arkansas native Eldon Long and has been family owned and operated ever since. At the time of the company’s inception, Eldon saw a drastic need to provide Northwest Arkansas consumers with a comprehensive towing specialty shop that provided all types of hitches and wiring products.

Long’s Northwest Hitch set out with the goal to be the region’s top towing systems provider. After three decades of business, we can proudly say that we are the longest standing specialty hitch and towing systems provider in the six county area. Many of the area’s new and used automotive dealerships, automotive repair shops, auto parts stores, and other automotive specialty shops consider Long’s Northwest Hitch to be THE regional authority in trailer hitches and hitch related wiring.

FOUNDING

GOAL

LATEST CHANGES

We have seen many changes in the Northwest Arkansas region over the years. Even we have changed! Beginning in 2011, Long’s Northwest Hitch operations has gone mobile. After losing our location of 30 years to the State of Arkansas for the upcoming HWY 412 bypass, we have decided to bring our top quality products and services directly to you! We can perform 95% of all our specialty services right for you in your driveway or the parking lot at work. No more trying to find someone to help you drop off or pick up your vehicle or trailer. No more sitting around in a boring waiting room! We can even work on our commercial customer’s vehicles and trailers while they are out on the job! This eliminates costly downtime and promotes efficiency and productivity.

One thing that hasn’t changed over the years is our commitment to offer our customers quality products and services that are state-of-the-art and second to none. Because of the continual ebb and flow of economic times, we have always felt that it is important for us to monitor changes and trends in the towing industry closely. During these challenging economical times, we realize the importance of getting the best deal possible; however, remember that it is also true that the sting of a so-called “discount price” and poor can and usually will, last far longer after the sale than knowing that you paid a little more for a top quality product and no excuses. Long’s Northwest Hitch has a reputation for unmatched customer service, providing the highest quality towing products available, quality installations that focus on the details, and treating every vehicle we work on as if it were our own. Allow us to serve you in all of your towing needs. You’ll be glad you did!